Übbs tingling your mind?

You’ve come to the right place!

  • General FAQs

  • Product FAQs

Where is Übbs sold?

Übbs Nicotine Pouches can be found in select retail stores in the USA. You can also order your favourite Übbs Nicotine Pouches here. We currently ship only within USA.

How can I contact you?

You can get in touch via our Contact Us page or email us at customerservices@ubbspouches.com.

How will I know when my order is processed?

As soon as we receive your order, we will send you a confirmation email. This email will contain your order summary and order number. If you do not receive this email or if the email does not match your order, please write to us on customerservices@ubbspouches.com.

What are the delivery charges?

Our standard DPD delivery service is free.

What delivery options does Übbs offer?

At this time we only offer standard next working day delivery via DPD.

How do I know when my order has been shipped?

You will receive an email from us to let you know when your order has been shipped.

What days can you deliver on?

We use Royal Mail for delivery, so this depends on the days they typically deliver to you but it’s normally Monday to Saturday.

What happens if my order is wrong?

We’re sorry that you’ve received the incorrect order. We’ll fix that right away. Write to us on customerservices@ubbspouches.com or get in touch via the Contact Us page and we’ll get back to you soon.

What happens if my order is missing/hasn't arrived?

If your Übbs Nicotine Pouches haven’t arrived please contact us via our Contact Us page or write to us on customerservices@ubbspouches.com and we will resolve the issue as soon as possible.

Do you offer international shipping?

Unfortunately, we do not currently deliver outside of the USA.

How can I return my order?

You may return your order within 14 calendar days after receiving your Übbs nicotine pouches. Your Übbs Nicotine Pouch can(s) must be unopened, intact and returned to us in good condition. Please let us know you wish to return your Übbs order by filling the Contact Us form on our website or by writing to us on customerservices@ubbspouches.com. You will need to post your Übbs nicotine pouch can to the following address with your order number attached:

Übbs Pouches
Burnside House
Cambridge Road
Middlesbrough
TS3 8AG

Please note: we do not cover the postage cost for returns

Once we have received your return and finish a couple of checks, we will issue a full refund for your order.

Can I change or cancel an order?

In our efforts to provide the most efficient service to our customers, once an order has been placed and processed, we won’t be able to alter, change, or cancel the order.

What are nicotine pouches?

Nicotine pouches are 100% tobacco, smoke and vape-free flavourful pouches of nicotine. They sit between your lip and gums to give you a fresh nicotine hit for up to 30 minutes.

How many nicotine pouches should I use a day?

There is no magic number, the amount varies from person to person depending on your average nicotine consumption levels and nicotine pouch strength.

How do nicotine pouches work?

Nicotine pouches are extremely easy to use. Simply place a nicotine pouch between your lip and gums and let the pouch do its thing. You can discard the pouch after 30 minutes of usage.

How long should I keep nicotine pouches in for?

You should keep a nicotine pouch in your mouth for up to 30 minutes.

What are the alternatives to smoking cigarettes?

Nicotine pouches are the perfect smoke and tobacco-free alternative to smoking.

What is Übbs?

Übbs Nicotine Pouches are a tobacco-free smoking alternative. They sit discreetly between your lip and gums to ensure you can enjoy them whenever, wherever.

Where is Übbs manufactured?

Übbs is a tobacco-free nicotine pouch designed and created in Sweden. Übbs Tobacco Free Nicotine Pouches are designed in Sweden and produced in a pharmaceutical grade factory in India.

How do you use Übbs nicotine pouches?

Place one of the nicotine pouches under your top or bottom lip, you’ll feel a tingle in your mouth, enjoy a fresh nicotine experience that lasts for up to 30 mins. Do not leave in any longer than 30 minutes, and then please discard responsibly. Übbs Tobacco Free-Nicotine Pouches are designed to be absorbed through the gums and should not be swallowed. If you swallow a pouch and feel unwell, seek medical advice with the can or label at hand.

How many Übbs nicotine pouches are in a can?

There are 20 pouches in a can.

Can I chew nicotine pouches?

Übbs tobacco-free nicotine pouches are absorbed through the gums when you place them under your lip. You don’t have to chew them to enjoy them.

What flavours and nicotine strengths is Übbs available in?

Übbs comes in five different flavours and two nicotine strengths - 6mg and 11mg. The flavours you can choose from are - Peppermint, Spearmint, Menthol, Watermelon, and Berry.

What do Übbs nicotine pouches contain?

Übbs contains water, plant-based materials, flavourings, sweeteners, and nicotine. Übbs does not contain smoke, odour, tobacco or vape.

Is Übbs the same as snus?

No, Übbs Nicotine Pouches are not the same as snus. While they’re used in a similar way to snus, nicotine pouches are 100% tobacco-free unlike snus which contains tobacco.

Can I reuse nicotine pouches?

No, we recommend using a new pouch every time.

Who can use Übbs?

Übbs contains nicotine and should only be used by smokers, vapers and nicotine consumers who are aged 21 or over.

What happens if I swallow a nicotine pouch?

Übbs is designed to be absorbed through the gums and should not be swallowed. If you swallow a pouch and feel unwell, we suggest you seek medical advice immediately.

Are Übbs containers recyclable?

Übbs cans are made from polypropylene (PP), which can be recycled. However, we advise you to check with your local authorities whether they accept polypropylene in your household recycling. Also, please remove the nicotine pouches before recycling since they go in general waste.